Kawabe District Holidays from AU$1,378

Upon arrival, we were a bit confused because there was no check-in desk. Fortunately, I had cell service and checked my email, where I noticed (only two hours before arrival) we’d been sent the door code. If I hadn’t had service, this would have been a major problem! Once inside, we noticed areas in the room that had not been cleaned but thankfully the beds were clean. The beds were quite firm, but the kitchen was useful. The room served what were needed.

Our family recently enjoyed a six-night stay in one of your family rooms, and we had a truly excellent experience.

My stay was amazing. Everything was great and the staffs are always smiling. I will come back again!

We love this hotel and will stay there again.

Here's a rewritten version: The staff was excellent and very helpful. One evening, no staff members were on duty, and I couldn't access my room because the keypad had stopped working. I ended up sleeping on the lobby couch, and the staff kindly woke me the next morning to help me get back into my room. They opened the digital keypad and replaced the batteries, which solved the problem completely. The room could have been slightly cleaner, and I had assumed all Japanese toilets came with bidets—I was mistaken about that. Overall though, it was a great value for the price. Thank you!