Kawabe District Holidays from AU$1,461

The hotel and the staff are great. Being connected to train station is ultra convenient. The only negative was the washer/dryer combo. Does not fully dry clothes. I work in laundry so I know exactly how much should into a washer/dryer to make it work properly. Other than they beautiful hotel, wonderful staff, and great location.

Second time staying there because we liked it so much the first time Good thing they have a shuttle to downtown JR station Very scenic area along side the river Aragato to all the staff at the hotel

Nice place and convenience

We absolutely LOVED our stay at Universal Port. It was about a 5 minute walk from the train station and right next to City Walk. You could see Universal Studios from our window! Plus our room had an amazing view of the water. The room was super spacious and very clean. We added the breakfast buffet option onto our stay and it was well worth it! The buffet was very nice and delicious with tons of options. I highly recommend doing that. The only negative thing I can think of is their washer/dryer situation. There was a HUGE line to use their coin-operated washer and dryers. Not only that, but the machines have locks on them so if someone doesn't come get their laundry, that dryer or washer stays locked for good until they returned. Because of this, about 4 or 5 washers & dryers were locked, not being used for 3-4 hours. Besides that, everything was amazing. I loved the Minion theme of the lobby as well, it got us super excited for our day at Universal! If we ever go back, we will 100% stay here again!!

The best thing about this hotel is the location. Right outside your door you can walk to the market or subway. The onsen is very nice and well maintained. The property backs onto a cemetery/ temple which is interesting aand quiet. The room I booked had two beds that were side by side. One was extremely hard to access because it was right next to a wall. I disliked their bed, it was too hard and the pillows were horrible. I don’t think I got a good sleep the entire time I stayed there. The staff did not go out of their way to make my experience special even though I was there to celebrate my 60th birthday. My overall experience was so/so. I highly doubt I will go back to this hotel.